AI is the next frontier in a long line of disruptive technologies.

The dawn of new models offers the business world immense potential to create value and solve complex challenges.

The challenge, yet, is to truly explore the potentials of AI, to adopt and operationalize it.

In recognizing these hurdles and the escalating need to confront large-scale systemic issues, businesses are increasingly forging strategic partnerships with software and services companies.

Through insights, action initiatives, and open dialogue, the next step for businesses’ mission is to focus on three key themes:

• Fostering economic growth and risk preparedness

• Investing in talent and human capital

• Promoting equity and inclusion

The biggest threat to business adoption of AI is not a lack of desire but confidence. In a recent EY survey1, nearly 70% of CEOs revealed that uncertainty around generative AI made it challenging to develop and execute a strategy quickly.

Understanding the various use cases will help enhance experience and skills, which will help identify new opportunities and make better decisions.

The organizations that have already embedded AI capabilities have been the first to explore gen AI’s potential, and those seeing the most value from more traditional AI capabilities—a group we call AI high performers—are already outpacing others in their adoption of gen AI tools.2

What do you think? What business unit will be most enhanced by AI?

Looking forward to your answers and comments,

All major technological innovations lead to a range of positive and negative consequences. The spectrum of possible outcomes for AI – from the most negative to the most positive – is extraordinarily wide.

That AI technology can cause harm is clear because it is already happening.3

Creating a human-level AI would have a transformative impact on our world. If the work of most humans could be carried out by an AI, the lives of millions of people would change.